This Privacy Policy describes how Dayton Outpatient Center, Inc., and its subsidiaries and affiliates (collectively, “Company”, “we”, “us” or “our”) will collect and use information that you provide, and information collected from our website, mobile applications and data transmitted to Company (the “Services”). It also describes the choices you have regarding the use of your information and how to update your choices.
What is Covered by the Privacy Policy?
This Privacy Policy applies to the Services linked to this Privacy Policy. It applies to information Company collects, uses and shares through any of the Services. This Privacy Policy also applies to information shared with us by our approved partners and other third-party sources. This Privacy Policy does not apply to information collected from you offline or through websites and other online services that do not link to this Privacy Policy, including third-party websites to which our online services may link, or to Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). Company’s use and disclosure of PHI is in accordance with Chapter 3798 of the Ohio Revised Code and Federal and HIPAA regulations which can be found at https://www.hhs.gov/hipaa/index.html.
How We Collect and Use Personal Information
When you view or interact with our Services, we may collect information about you, how you engage with our Services, and the devices you use to view or interact with our Services for the purposes we describe below. This includes information you provide to us in connection with your use of the Services and information collected automatically when you view and/or interact with our Services.
Some of the information we collect may be personally identifiable information, which includes, but is not limited to, your name, email address, mailing address, or mobile phone number. We do not collect information that would personally identify you unless you choose to provide it or as otherwise described in this Privacy Policy. You can access and browse our Services at any time without providing any personally identifying information.
We collect information you provide directly to us, such as when you create or modify your account or user preferences, sign up for a digital newsletter, SMS Text (as more fully described below) contact us, respond to a survey, or otherwise communicate with us. This information may include your name, email address, mobile phone number, mailing address, insurance information, payment information, personal health information (which is not protected by HIPAA), survey responses, information entered into the forms found on our Services, and other information you choose to provide through use of our Services.
The information you provide to us may be used to provide and improve our Services; contact you; provide you with products, schedule appointments, services or information that you request from Company; and for any other purpose for which you provided it. We may further use your information to prevent potentially prohibited or illegal activities and in accordance with our; and for any other purposes disclosed to you at the time we collected your information or obtained it with your consent.
We will not use the information you provide for any purposes other than as described in this Privacy Policy or explained to you at the point at which the information was collected.
Information Collected Automatically
When interacting with our services within social media, we may obtain information stored within social media or authorized by you to be collected by us within social media. This information may include your contact information, account name, email address, friend information, friends and pages with whom you have an association, and other information stored within social media.
Information Collected by Third-Party Tools
We may also use certain third-party products or services including RingCentral, Facebook (Facebook Pixel), Instagram, and Google (Google Analytics), in order to better understand the use of our Services. These Third-Party Tools may collect information such as how often users visit our Services, what pages they visit, and the websites which referred you to our Services. The Third-Party Tools may use the data collected to track and examine the use of the Services, to prepare reports on its activities, and to share them with other related services. Third-Party Tools may also use the data collected on the Services to personalize ads on their own advertising networks. The ability to use and share information it collects about your visits to the Services is restricted by the third-party privacy policies and terms of use.
Your Control Over Information
There is a variety of tools available to you to manage cookies and similar technologies that collect information related to your use of the Services, including:
Web browser controls to block and delete cookies, or to adjust your tracking preferences; and By visiting the Digital Advertising Alliance or Network Advertising Initiative respective websites to opt-out of receiving third-party participant companies advertising.
For cookies and similar technologies used on our mobile applications for applicable targeted advertising activities, use the settings in your mobile device(s) to opt out of having your information collected and used by us and our digital marketing partners.
You may opt-out of Facebook Pixel, Flashtalking and Google Analytics by visiting Facebook, Flashtalking, and Google Analytics Opt-Out Browser Add-On.
Please note that disabling, removing, or blocking cookies may affect the functionality of the Services.
Information We Share
We may share the information described in this Privacy Policy or as described at the time the information is collected.
We may share information with a subsidiary, or affiliate entity within Company as permissible under HIPAA. Any organization to which we provide this information is required to keep it confidential and comply with this Privacy Policy.
We may share information with service providers and business partners who perform a service for us. For example, we may provide information as necessary to companies that host our Services or send communications on our behalf. These service providers may have access to information about you if it is needed to perform the services, but they are not authorized by us to use or disclose the information except to perform services or as required by law and they are required to maintain the confidentiality of the information.
We will not sell or exchange this information, nor will we authorize any of our service providers or business partners to use this information for their own commercial purposes without your consent.
Required by Law Disclosure
We may disclose information if required to do so to comply with a law or process that requires the disclosure. We may also disclose information as part of an investigation or enforcement action relating to improper or illegal conduct in connection with our Services.
Business Partners
Company may share your information with our business partners, such as local advertisers who pay for banner ads on our Services. These business partners may use the information received by them to contact you to offer you certain opportunities, products, services, or promotions. Once your information has been shared with a business partner, it is no longer subject to the control of Company or subject to this Privacy Policy, however Company requires its business partners to maintain appropriate data security.
Third-Party Websites
Our website may contain links to external third-party websites. Company is not responsible for the content or privacy policies of the third-party websites.
Short Message Service (SMS) Terms and Conditions
When you sign up for text messages from the Company you are signing up to receive text messages related to your relationship with Company and its subsidiaries and affiliates. This may include messages related to: scheduling your appointments or billing questions. You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from.
If you are experiencing issues with the messaging program please email akelly@daytondoc.com.
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
California Privacy Rights
California residents have the legal right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of personally identifiable information such as name, email, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the name and address of all such third parties. To request the above information, please contact us at the email provided below. We are required to respond to one request per customer per calendar year.
Visiting Our Services from Outside The United States
The Services are located in and directed only at users in the United States. If you are visiting the Services from outside of the United States, your information may be transferred to or stored on servers in the United States where the privacy laws may not be as protective as those in your jurisdiction. By using the Services, you understand and consent to the transfer of your information to the United States and those third parties with whom we share it as described in this Privacy Policy.
Acceptance of Privacy Policy Terms
This Privacy Policy is incorporated into and subject to the Terms and Conditions that link to this Privacy Policy. By using our Services, you indicate that you have read, understood, and agree to be bound by the Privacy Policy. If you do not agree to the Terms and Conditions or the use of your information in this Privacy Policy, do not use our Services. The continued use of our Services after revisions to this Privacy Policy indicate your acceptance of the changes.
Effective Date & Changes to the Privacy Policy
This Privacy Policy is effective as of June 26, 2024. Company reserves the right to revise this Privacy Policy from time to time. A new version of the Privacy Policy is effective when posted on the Company website. Unless specified in an updated version, the use of information is subject to the Privacy Policy that was in effect at the time the information was collected.
Contact Us
If you have any questions about this Privacy Policy, please contact Company at akelly@daytondoc.com.